Privacy Policy

Credit Repair Dudes LLC

Last Updated: August 25, 2026

Credit Repair Dudes LLC (“Company,” “we,” “us,” or “our”) operates www.creditrepairdudes.com (the “Website”).

We are committed to protecting your privacy and handling your personal information in a transparent, secure, and legally compliant manner.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or engage with our services.

By using our Website or submitting your information, you consent to the practices described in this Policy.

1. Information We Collect

We collect both personally identifiable information (“Personal Information”) and non-personal information.

Personal Information may include:

• Name, email, phone number, and address
• Date of birth and identifying information
• Social Security Number or last four digits (only when required and with authorization)
• Credit report data obtained with your written authorization under the Fair Credit Reporting Act (FCRA)
• Billing and payment details
• Account login credentials
• Any information you voluntarily provide

Non-Personal Information includes:

• IP address and device information
• Browser type
• Website activity and usage data
• Cookies and tracking data

2. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and user behavior
• Store preferences
• Support marketing and advertising efforts

You may disable cookies through your browser settings, though this may affect functionality.

3. How We Use Your Information

We use collected information to:

• Provide credit education, consulting, and dispute assistance services
• Verify identity and maintain account security
• Communicate with you regarding your account, services, and billing
• Improve our Website and service experience
• Comply with applicable laws including CROA, FCRA, and CCPA
• Send promotional communications (with consent)

We may also use aggregated data that does not identify you personally.

4. How We Collect Information

We collect information:

• Directly from you (forms, onboarding, communication)
• Automatically (cookies, analytics tools)
• From third parties (credit bureaus, service providers — with your authorization)

All data collection is performed in compliance with applicable federal and state laws.

5. Sharing of Information

We do not sell your personal information.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

a. Service Providers

With trusted vendors assisting in:

• Payment processing
• Data management
• Customer support

(All bound by confidentiality obligations)

b. Affiliates

With affiliated entities under common ownership and control.

c. Legal Requirements

When required to:

• Comply with laws or legal processes
• Respond to subpoenas or court orders
• Prevent fraud or illegal activity

d. Business Transfers

In the event of a merger, acquisition, or asset sale.

6. SMS/Text Messaging Program

This section describes how our SMS/text messaging program works, how you opt in, what messages you may receive, and how to opt out.

a. How You Opt In

You may voluntarily provide your mobile phone number to us through a designated contact, lead, quote, or SMS opt-in form on our Website, or during onboarding or other direct communication with us.

You will only be enrolled in our SMS/text messaging program if you provide affirmative consent to receive text messages from us, such as by checking a consent box or otherwise expressly agreeing to receive text messages at the time you submit your phone number.

Simply providing your phone number to us does not, by itself, constitute consent to receive text messages. Consent is obtained only through the affirmative opt-in described above.

b. Messages You May Receive

If you opt in, you may receive text messages related to the services you have requested or are receiving from us, which may include:

• Appointment reminders and scheduling confirmations
• Customer service and account-related communications
• Updates regarding your inquiry, consultation, or dispute assistance services
• Follow-up messages in response to your requests

c. Message Frequency

Message frequency may vary depending on your interactions with us and the services you request.

d. How to Opt Out

You may opt out of receiving text messages from us at any time by replying STOP to any text message you receive from us. After you send STOP, we will send you a final message confirming that you have been unsubscribed, and you will no longer receive text messages from us unless you opt in again.

For assistance with our text messaging program, reply HELP to any text message you receive from us, or contact us using the contact information provided in this Privacy Policy.

e. Consent Is Voluntary

Your consent to receive text messages is voluntary and is not a condition of purchasing any goods or services from us.

f. No Sharing of SMS Consent Information

Your mobile phone number, SMS opt-in information, and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. As stated in Section 5, text messaging originator opt-in data and consent will not be shared with any third parties, except that sharing with subcontractors that support the delivery of our services (e.g., customer service) is permitted.

g. Message and Data Rates

Message and data rates may apply. Please contact your wireless carrier for details regarding your messaging plan. Wireless carriers are not liable for delayed or undelivered messages.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion (subject to legal requirements)
• Opt out of marketing communications

California residents have rights under the CCPA/CPRA, including:

• Right to Know
• Right to Delete
• Right to Non-Discrimination

To exercise your rights, contact us below.

8. Data Security

We implement industry-standard safeguards, including:

• SSL encryption
• Secure storage systems
• Access controls
• Monitoring for threats

However, no system is 100% secure.

9. Data Retention

We retain information only as long as necessary to:

• Provide services
• Meet legal obligations

Afterward, data is securely deleted or anonymized.

10. Children’s Privacy

Our services are intended for individuals 18 years or older.

We do not knowingly collect data from minors.

11. Third-Party Links

Our Website may link to third-party sites.

We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy at any time.

Updates become effective upon posting.

Continued use of the Website constitutes acceptance.

13. Contact Information

Credit Repair Dudes LLC

Address: 65 White Star Dr, Palm Coast, FL 32164

Email: info@creditrepairdudes.com

Phone: (714) 927-5493